WOOCS 2.1.9

Shipping and Returns

Shipping & Returns Policy

We offer Free Worldwide Discreet Shipping. Please check the details below:

Free WorldWide Shipping!

We provide Free Worldwide Shipping.  The price you see is the final price. No Surprise!

 

Shipping Time 

  • Please refer to the brands & regions below. This is an approximate taken time, it may differ. Please understand that shipping time is out of our control, some of the countries local custom might also be taking a long time to release a shipment. We cannot absolutely guarantee the delivery time, but if you have a special request, please let us know and we will do our best to meet your requirement.
Brand Production Time Delivery (Average) Total
6Ye 2-3 working days 5 working days* 1 week*
WM 2 weeks 5 working days* 2-3 weeks*
Climax 5 working days 5 working days* 2 weeks*
Z-One 5 working days 5 working days* 2 weeks*
DS 2 weeks 5 working days* 3 weeks*

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands. The delivery time will be longer than average if you choose this option.

This is perfectly normal and the same method is adopted by all European sellers.

 

Region Delivery
US & Canada 5 working days
*Europe (UK, Scandinavia, Western Europe) 4-7 working days
Asia (Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, etc) 2-3 working days
Australia & New Zealand 5-8 working days
Eastern Europe & South America 5-10 working days

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands.

 

Import Duty, Tax, and VAT

SexySexDoll is offering a service helping our customers to pay import duty in advance. Therefore, shipments will arrive at your doorstep and your local custom will not be bothering you. We find this important so that you can receive the shipment in the shortest time and the import duty can be lowered down.

Simply choose the region when you put your doll in the cart, it will show you an amount. Sexysexdoll is splitting 50% of the import duty with you, therefore, the amount is much lower here. But if you prefer to do it yourself, you can skip the option.

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands. 

This is perfectly normal and the same method is adopted by all European sellers. 

 

 

Countries Details
European Union, Denmark, Sweden & Japan We help you clear import duty in advance
US and Asia No import duty
Canada, Australia, NZ & others Customs might be collecting import duty when doll arrives
Norway Only big dolls allowed, customs collect import duty when doll arrives

 

 

* India and Middle East Customs do not accept sex dolls. We are able to ship, but there is a 50% of chance the doll might be confiscated.

*There is a 50% of chance Norway Customs may confiscate the doll, we will not take any responsibility if you are willing to take the risk and insist on shipping the doll to you.

* If you have any special request, for instance, you want her to be delivered on Saturdays or particular time on weekdays, or you want to pick her up from the local post office instead. Please leave a note during checkout. Typically, our delivery partner will give you a call to notify you before they arrive at your doorstep.

 

 

Shipping Partners

We use FedEx, DHL or UPS. As soon as your doll is ready for shipping, we’ll provide a tracking number so that you can estimate her arrival date and time.

For dolls 140cm / 4’7″ and below, we use EMS.

 

Discreet Packaging

We have years of experience in the adult toy industry. Your privacy is our priority.

We declare the product as a mannequin to protect your privacy. Your doll will be packaged in a brown plain box as below. No one knows what’s in the box except you!

 

Plain and Solid Sex Doll Packaging

The doll will be packed in a plain brown box. No one knows what’s inside except you!

sex-doll-plain-packaging

Sex Doll Plain Packaging

 

Return and Exchanges

Your Sexy Sex Doll is custom made based on your chosen specifications. As soon as you place an order, we will begin the production and your order cannot be canceled for whatever reasons.

We perform a quality check on your dolls before we ship to you. Therefore, it’s unlikely any damage or defects occur on your dolls. However, in the event, you receive a defective product. We will provide all the necessary kits to help you fix the item. If the damage is severe, such as the head is broken, please let us know. We may arrange to ship a new item to you, depending on the situation.

If the item is damaged due to improper use, you are not eligible for any exchanges. You must have common sense and take care of the item to avoid any damage to the product.

According to the local Sex Toy Law, any used sex doll will not be accepted for exchange. If you return a used sex doll for whatever reasons, we will immediately destroy the item and you are not eligible to receive an exchange.

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