WOOCS 2.1.9

Shipping and Returns

Shipping & Returns Policy

SexySexDoll Sex Doll Delivery Policy

We offer Free Worldwide sex doll delivery and discreet shipping. Please check the details below:

Sex Doll Free WorldWide Shipping!

We provide Free Worldwide Shipping.  The price you see is the final price. No Surprise!

Sex Doll Delivery & Shipping Time 

  • Please refer to the sex doll brands & regions below. This is an approximate taken time, it may differ. Please understand that shipping time is out of our control, some of the countries local custom might also be taking a long time to release a shipment. We cannot absolutely guarantee the sex doll delivery time, but if you have a special request, please let us know and we will do our best to meet your requirement.
Brand Production Time** Delivery (Average) Total
6Ye Premium 4-12 working days 5 working days* 2-3 week*
YL Dolls 7-20 working days 5 working days* 3-4 weeks*
WM Doll 10-30 working days 5 working days* 4-5 weeks*
Climax Doll 5 -10 working days 5 working days* 2-3 weeks*
Z-One Doll 10 -30 working days 5 working days* 2-3 weeks*
DS Doll 2 – 3 weeks 5 working days* 3-4 weeks*

The estimated time above is applicable if your order is a full-sized doll.

**Custom made-to-order. This is an approximate taken time, it may be shorter or longer.  (exceptions may occur)

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands. The sex doll delivery time will be longer than average if you choose this option.

This is perfectly normal and the same method is adopted by all European sellers.

 

Region Delivery
US & Canada 5 working days
*Europe (UK, Scandinavia, Western Europe) 4-7 working days
Asia (Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, etc) 2-3 working days
Australia & New Zealand 5-8 working days
Eastern Europe & South America 5-10 working days

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands.

Sex Doll Import Duty, Tax, and VAT

SexySexDoll is offering a service helping our customers to pay import duty in advance. Therefore, shipments will arrive at your doorstep and your local custom will not be bothering you. We find this important so that you can receive the shipment in the shortest time and the import duty can be lowered down. This service is only applicable if your order is a full-sized doll. If your order is a doll head and/or accessories, we are unable to pay import duty for you in advance and the local custom might be charging duty upon arrival.

Simply choose the region when you put your doll in the cart, it will show you an amount. Sexysexdoll is splitting 50% of the import duty with you, therefore, the amount is much lower here. But if you prefer to do it yourself, you can skip the option.

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands. 

This is perfectly normal and the same method is adopted by all European sellers. 

 

Countries Details
*European Union, Denmark, Sweden & Japan We help you clear import duty in advance
US and Asia No import duty
Canada, Australia, NZ & others Customs might be collecting import duty when doll arrives
Norway Only big dolls allowed, customs collect import duty when doll arrives

*This service is only applicable if your order is a full-sized doll. If your order is a doll head and/or accessories, we are unable to pay import duty for you in advance and the local custom might be charging duty upon arrival.

* India and Middle East Customs do not accept sex dolls. We are able to ship, but there is a 50% of chance the doll might be confiscated.

* If you have any special request, for instance, you want her to be delivered on Saturdays or particular time on weekdays, or you want to pick her up from the local post office instead. Please leave a note during checkout. Typically, our sex doll delivery partner will give you a call to notify you before they arrive at your doorstep.

Sex Doll Shipping Partners

We use FedEx, DHL or UPS. As soon as your doll is ready for shipping, we’ll provide a tracking number so that you can estimate her arrival date and time.

For dolls 140cm / 4’7″ and below, we use EMS.

Discreet Sex Doll Packaging

We have years of experience in the adult toy industry. Your privacy is our priority.

We declare the product as a mannequin to protect your privacy. Your doll will be packaged in a brown plain box as below. No one knows what’s in the box except you!

Plain and Solid Sex Doll Packaging

The doll will be packed in a plain brown box. No one knows what’s inside except you!

sex-doll-plain-packaging

Sex Doll Plain Packaging

Sex Doll Return and Exchanges

Your Sexy Sex Doll is custom made based on your chosen specifications. As soon as you place an order, we will begin the production and your order cannot be canceled for whatever reasons.

We perform a quality check on your dolls before we ship to you. Therefore, it’s unlikely any damage or defects occur on your dolls. However, in the event, you receive a defective product. We will provide all the necessary kits to help you fix the item. If the damage is severe, such as the head is broken, please let us know. We may arrange to ship a new item to you, depending on the situation.

If the item is damaged due to improper use, you are not eligible for any exchanges. You must have common sense and take care of the item to avoid any damage to the product.

According to the local Sex Toy Law, any used sex doll will not be accepted for exchange. If you return a used sex doll for whatever reasons, we will immediately destroy the item and you are not eligible to receive an exchange.

 

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